4
CC OO NN TT EE NN TT SS
YYOOUURR CCAALLLLSS::
Making an external call ..................................................................................8
Making an internal call ...................................................................................8
Calling the attendant.......................................................................................8
Consultation Call ...........................................................................................8
Calling an associate (or other key individual) .....................................................9
Answering a second call during a conversation..................................................9
Transferring a call.........................................................................................10
Putting a call on hold ....................................................................................10
Switching between calls (Broker Calls)..............................................................11
Picking up calls ringing at another terminal .......................................................11
Calling - using your personal directory.............................................................11
Talking with two other people at the same time (Conference Call) .......................12
Parking a call...............................................................................................12
Requesting a callback (from an idle or busy station)...........................................13
Camp-on an internal party who is busy ...........................................................14
Answering a camped-on call..........................................................................14
Answering a night service bell ........................................................................15
Entering a scheduled (Meet-me) conference.......................................................15
Transferring a caller into the conference ...........................................................15
Calling a number - using the system directory ...................................................16
Barge-in to an internal conversation.................................................................17
Privacy/Protection against Barge-in .................................................................17
Hunt Groups.................................................................................................17
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