Alcatel OmniPCX 4400 Manuel d'utilisateur Page 1

1 MMiiccrroossoofftt EExxcchhaannggee SSeerrvveerr 22000077 UUnniiffiieedd MMeessssaaggiinngg PPBBXX CCoonnffiigguurraattiioonn NNoott

10 Step 6: Message Waiting Indication Setup

11 Step 7: Manipulation Setup

12 Step 8: Endpoints Setup Note: The phone numbers must correspond to your network environment as the dial plan pilot number is configured for this

13 Step 9: Hot Line Setup

14 Step 10: Voice mail In-Band DTMF Setup There are two options to setup the voice mail In-Band DTMF: • If the current Alacatel OnmiPCX 4400 softwar

15 Step 10 (b): Voice mail In-Band DTMF Setup (PBX software package does not support CLIP on VPS SL)

16 Step 11: FAX Setup

17 Step 12: FXO General Setup

18 Step 13: FXO General Setup (Cont.)

19 Step 14: FXO General Setup (Cont.) Step 15: FXO General Setup (Cont.) CallProgressTonesFilename = 'CPT alcatel_omnipcx.dat' EnableDet

2 Content This document describes the configuration required to setup Alcatel OmniPCX 4400 and AudioCodes MP-11x FXO using analog lines with inband D

20 Step 16: Reset FXO Note: Steps 1 and 7 involve core configuration changes (versus default settings): • Proxy IP Address (Microsoft Unified Mes

21 Step 17: Save Gateway Configuration Note: This step is optional and is note required if you performed Step 16.

22 4.1. Configuration Files The ZIP file includes the following files: • Audiocodes configuration ini file for PBXs that support Caller ID for voi

23 4.2. TLS Setup Step 1: PBX to IP Routing Setup Note: The Proxy IP Address and Name must be one that corresponds to the network environment in w

24 Step 2: SIP Environment and Gateway Name Setup Note: Assign an FQDN name to the gateway (for example, gw2.fxoaudiocodes.com). Any gateway name th

25 Step 3: SIP Environment Setup (Cont.)

26 Step 4: DNS Servers Setup Note: Define the primary and secondary DNS servers' IP addresses so that they correspond to your network environme

27 Step 5: Internal DNS Setup Note: If no DNS server is available in the network, define the internal DNS table where the domain name is the FQDN of

28 Step 6: NTP Server Setup Note: Define the NTP server’s IP address so that it corresponds to your network environment (for example, 10.15.3.50).

29 Step 7: Generate Certificate Setup Use the screen below to generate CSR. Copy the certificate signing request and send it to your Certification Au

3 1. Components Information 1.1. PBX or IP-PBX PBX Vendor Alacatel Model OmniPCX 4400 Software Version R4.2-d2.304-4-h-il-c6s2 Telephony Signali

30 Step 8: Uploading Certificates Setup The screen below is used to upload the sign certificates. In the “Server Certificate” area, upload the gatew

31 5. PBX Setup Notes Configuring Voice Mail extensions Step 1: Select the Users object.

32 Step 2: Right-click the Users object, and then from the shortcut menu, choose Create.

33 Step 3: The Create window opens.

34 Step 4: In the Create window, fill in the following fields: • Directory Number: Free extension number in the PBX, for example, 541,542. • Direc

35 Step 7: After you have finished creating all the required Voice-Mail access extensions, double-click the Users object. The full users/extensions l

36 Step 8: In the main menu, double-click the Groups object. A list of the available groups in the PBX are shown.

37 Step 9: Right-click the Hunt Group object, and then from the shortcut menu, choose Create.

38 Step 10: In the opened Create window, enter the following: • Directory Number: Unique hunt group number in the PBX, for example, 540. • Directo

39 Step 12: Click the Users object. The full users/extensions list of the PBX appears. Scroll down the list until you see the users that you defined.

4 3. Summary and Limitations A check in this box indicates the UM feature set is fully functional when using the PBX/gateway in question. Alcatel

40 Step 13: In the Edit window, scroll down until the Hunt Group Dir No. field is visible. In this field, enter the Directory Number of the hunt grou

41 Configuring Message Waiting Indication Step 14: In the main menu, double-click the Translator object.

42 Step 15: Double-click the Prefix Plan object. A list of all the feature access codes appears.

43 Step 16: Verify the feature access code (Number) for the Local Feature of the type Message Deposit. Perform this by right-clicking each feature in

44 Step 17: In the same list of feature access codes, verify the feature access code (Number) for the Local Feature of the type Switch off Message LE

45 Verify whether or not the PBX supports Caller ID for Voice Mail extensions Step 18: In the main menu, double-click the System object. A list of th

46 Step 19: Scroll down the list until you see the Software Package object. Double-click the Software Package object. A list of all software packages

47 Step 20: Scroll down the list until you see the CLIP on VPS SL object. To verify the availability of Caller ID for the voice mail extensions, righ

48 Step 21: In the Edit window, verify the value in the Authorized Limit field. This value displays the total amount of voice mail extensions that ar

49 5.1. TLS Setup • N/A. 5.2. Fail-Over Configuration • N/A. 5.3. Tested Phones Alcatel Advanced Reflexes. 5.4. Other Comments None.

5 4. Gateway Setup Notes Step 1: SIP Environment Setup

50 6. Exchange 2007 UM Validation Test Matrix The following table contains a set of tests for assessing the functionality of the UM core feature set

51 Dial the extension for the AA and confirm the AA answers the call. 6 Call Transfer by Directory Search. 6a Call Transfer by Directory Searc

52 Confirm the FAX is received in the user’s inbox. 10 Setup TLS between gateway/IP-PBX and Exchange UM. Windows Certificate Authority (CA). 10

53 6.1. Detailed Description of Limitations Failure Point The Alcatel OmniPCX 4400 PBX doesn’t send the calling extension number for direct calls.

54 7. Troubleshooting The tools used for debugging include network sniffer applications (such as Ethereal) and AudioCodes' Syslog protocol. The

55 3. To determine the Syslog logging level, use the parameter Debug Level and set this parameter to '5'. 4. Change the CDR Report Level

56 Appendix 1. Dial Pilot Number and Mailbox Login • Dial the pilot number of the UM server from an extension that is NOT enabled for UM. • Confir

57 b. From an External Phone a. From an external phone, dial the extension for a UM-enabled user and leave a voicemail message. b. Confirm the voi

58 • Note: Even though some keys are associated with three or four numbers, for each letter, each key only needs to be pressed once regardless of th

59 • Once it is received in the user’s inbox, use OWA’s Play-On-Phone to dial an internal extension. • Confirm the voicemail is delivered to the co

6 Step 2: Routing Setup Note: The Proxy IP Address must be one that corresponds to the network environment in which the Microsoft Unified Messaging

60 9. FAX • Use the Management Console or the Management Shell to FAX-enable a user. • Management Console: a. Double click on a user’s mailbox an

61 12. Message Waiting Indicator (MWI) • Although Exchange 2007 UM does not natively support MWI, Geomant has created a 3rd party solution - MWI2007

7 Step 3: SIP Environment Setup (Cont.)

8 Step 4: Coder Setup

9 Step 5: Digit Collection Setup