Alcatel OmniPCX 3AK 19522 Guide de l'utilisateur Page 1

Alcatel OmniPCX Enterprise

8CCaallll aanndd ffeeaattuurree LLEEDDss..LEDs correspond to each of the preprogrammed keys.LED flashing:LED lit solid:Incoming call. Call in progress

9MMeennuu,, EEnndd,, aanndd AAuuddiioo kkeeyyssThe fixed keys represent frequently used features.ListenMenuENDMMeennuu: to start programmingmode, to d

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11CC OO NN TT EE NN TT SSYYOOUURR CCAALLLLSSMaking an external call... 16Ma

12Moderated conference... 26Calling a number - using the system directory

13Hiding your caller's identity ... 40Allocating calls to customer account

14Care of equipment ... 58Compliance...

15CC AA LL LL SSYYYYOOOOUUUURRRR CCCCAAAALLLLLLLLSSSS

16MMaakkiinngg aann eexxtteerrnnaall ccaallllTo make an external call:Dial 9 (or lift the handset and dial 9), then dial the number you wish to reach.

17CC AA LL LL SSCCoonnssuullttaattiioonn ccaallllDuring a conversation with an internal or external party, you can call a secondperson. This is someti

18AAnnsswweerriinngg aa ccaallllWhen your terminal rings - your display screen shows the caller's name or number:lift the handset (or press the f

19CC AA LL LL SSTTrraannssffeerrrriinngg aa ccaallllIf you are in the middle of a conversation, you may want to transfer your caller toanother termina

20SSwwiittcchhiinngg bbeettwweeeenn ccaallllss ((BBrrookkeerr CCaallllss)) If you are in conversation with one caller and have another caller on hold,

21CC AA LL LL SSCCaalllliinngg -- uussiinngg aa pprrooggrraammmmeedd kkeeyyPre-programmed keys on your terminal may be re-assigned to dial internal or

22To add additional parties to a three-way call:(1) Press: - the other participants remain connected, and maycontinue talking while you are adding ot

To park a call:(1) During the call, to start a 2nd call, thenenter the code for the ""PPaarrkk CCaallll//rreettrriieevvee""featur

To request a callback:(1) Enter the code for the "CCaallllbbaacckk -- sseett rreeqquueesstt" feature. Your display will showthat the call b

25CC AA LL LL SSEEnntteerriinngg aa sscchheedduulleedd ((MMeeeett--mmee)) ccoonnffeerreenncceeAt a predetermined time, you can join in a telephone con

26(2) Then dial the confidential code for the conference.Your caller will automatically be put on hold.(3) and for the corresponding call, to comple

27CC AA LL LL SSCCaalllliinngg aa nnuummbbeerr -- uussiinngg tthhee ssyysstteemm ddiirreeccttoorryyYour terminal has access to a system Speed dialing

1User GGuideEasyREFLEXESAlcatel OOmniPCXEnterpriseYour EasyREFLEXES terminal provides simple and quick access to all theservices and features offer

28PPrriivvaaccyy//PPrrootteeccttiioonn aaggaaiinnsstt BBaarrggee--iinnTo set protection against barge-in (prior to your call):Dial the code for the &q

29CC AA LL LL SSTTeemmppoorraarriillyy lleeaavviinngg yyoouurr hhuunntt ggrroouupp To temporarily leave your hunt group:Enter the code for the "&

30CCaalllliinngg aann iinntteerrnnaall ppaarrttyy oonn aa ppaaggeerr If your party doesnt answer and you know the person has a beeper (radiopager),

31EE AA SS EE OO FFUU SS EEEEEEAAAASSSSEEEE OOOOFFFFUUUUSSSSEEEE

32PPeerrssoonnaalliizziinngg yyoouurr EEaassyytteerrmmiinnaallTo help you when making everyday calls, you can select certain features, create apersona

33EE AA SS EE OO FFUU SS EEoorr- to program your personal directory or speed dialing list. Dial the internal or external number you want to store

34PPrrooggrraammmmiinngg yyoouurr ppeerrssoonnaall ccooddeeTo choose or change your personal code:(1) Dial the appropriate feature code for PPaassssw

35EE AA SS EE OO FFUU SS EEAAddjjuussttiinngg ssttaattiioonn ssppeeaakkeerr vvoolluummee dduurriinngg aa ccaallllTo adjust the station speaker volum

36To adjust your ringer melody and volume (with your telephone in idle mode):(1) to enter Program Melody mode (2) again to scroll through the melo

37EE AA SS EE OO FFUU SS EE(3) Enter the associate numberTo cancel this number:(1) Dial the code for the ""AAssssoocciiaattee nnuummbbeerr

2SSyymmbboollss uusseedd iinn tthhee ddooccuummeennttaattiioonnThe action PPrreessssis represented by: Pre-programmed or fixed keys are represented

38If this is your own terminal, enter nothing further.(4) At the selected time, your telephone will ring and the display will indicate that itis an ap

39EE AA SS EE OO FFUU SS EEDDoo nnoott ddiissttuurrbbYou can make your terminal temporarily inaccessible to all incoming calls (exceptfrom the atten

40HHiiddiinngg yyoouurr iiddeennttiittyyWhen you call an outside line that also subscribes to ISDN, your own number isautomatically transmitted. If a

41EE AA SS EE OO FFUU SS EEAAllllooccaattiinngg ccaallllss ttoo ccuussttoommeerr aaccccoouunntt ccooddeessTo charge outside calls to customer accoun

42TTwwiinn--sseett ccoonnffiigguurraattiioonnThis configuration allows two terminals to operate under a single number. Your deskterminal is typically

43AA BB SS EE NN CC EEIIIINNNN YYYYOOOOUUUURRRRAAAABBBBSSSSEEEENNNNCCCCEEEE

44FFoorrwwaarrddiinngg ccaallllss ttoo aannootthheerr nnuummbbeerr ((FFoorrwwaarrddiinngg -- iimmmmeeddiiaattee))You may forward your calls to another

45AA BB SS EE NN CC EEForward if you do not answer or forward immediately if your station is busy(Overflow on no answer andoverflow on busy - immedia

46FFoorrwwaarrddiinngg yyoouurr ccaallllss ffrroomm ssoommeeoonnee eellsseess tteerrmmiinnaall ((RReemmoottee FFoorrwwaarrdd))The forwarding feature

47AA BB SS EE NN CC EEFFoorrwwaarrddiinngg ccaallllss ttoo aa rreeccoorrddeedd mmeessssaaggee ((vvooiiccee mmaaiill))To forward calls to voice mail:(1

3SSyysstteemm iinnffoorrmmaattiioonnSSttaattiioonn iinnffoorrmmaattiioonn(1) Your terminal permits on-hook dialing; this means you can dial calls ev

48To cancel forwarding (from any other terminal within the company):(1) Dial the code for the ""FFoorrwwaarrddiinngg ((RReemmoottee)) -- cca

49AA BB SS EE NN CC EECChheecckkiinngg mmeessssaaggeessWhen and the green LED are flashing, you have messages waiting.to display the total quantity o

50RReevviieewwiinngg tthhee lliisstt ooff iinntteerrnnaall ccaallllssWhen you are away, (up to 10) internal calls to your station will be listed. The

51AA BB SS EE NN CC EELLoocckkiinngg yyoouurr tteerrmmiinnaallThis feature prevents any calls and any programming changes from being madeat your termi

52To reply to pages:(1) Dial the code for the""PPaaggiinngg rreeppllyy""feature(2) Dial your own terminal number - you will be put

53GGLLOOSSSSAARRYYBBAARRGGEE--IINNFeature that enables a station to intrude into a conversation already in progress between two otherparties (at least

54IINNTTEERRPPHHOONNEE MMOODDEEActivated by pressing the MUTE key, Interphone mode allows you to answer incoming internalcalls immediately, without ha

55PPEERRSSOONNAALL CCOODDEE ((PPAASSSSWWOORRDD))Code which acts as a password to control access to programming features and for locking yourterminal.

56IINNDDEEXXConsultation Call (Calling a 2nd person during a call), 17cost, last external call, 41customer account codes, 41DDdisplay adjustment, 36di

57Programming the free keys or the directory, 32RRRedial, 35reminder call, 37ringer (melody and volume), 36SSsix-party conference, 21station speaker,

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58Care oof eequipment:Caution: never allow the telephone equipment to become wet. You may however, usea damp cloth to gently clean the telephone.Neve

5GGeettttiinngg ttoo kknnooww yyoouurrRREEFFLLEEXXEESSTTMMEEaassyyTTEERRMMIINNAALLi

6DDiissppllaayyYour terminal can display several pages of information. If there are multiple pages,the symbol ">>" appears on the rig

7PPrree--pprrooggrraammmmeedd kkeeyyss aanndd LLEEDDssYour terminal has several fixed or pre-programmed keys. These keys are used to: determine the